| After-sales Service: | Yes |
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| Warranty: | 1 Year |
| Connection: | Flange |
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Q1: What is the type of payment?
A: Usually you should prepay 50% of the total amount. The balance should be pay off before shipment.
Q2: How to guarantee the high quality?
A: 100% inspection. We have high-precision testing equipment and testing department to make sure every product of size,appearance and pressure test are good.
Q3: How long will you give me the reply?
A: We will contact you in 12 hours as soon as we can.
Q4. How about your delivery time?
A: Generally, it will take 25 to 35 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. and if the item was non standard, we have to consider extra 10-15days for tooling/mould made.
Q5. Can you produce according to the samples or drawings?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6: How about tooling Charge?
A: Tooling charge only charge once when first order, all future orders would not charge again even tooling repair or under maintance.
Q7: What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q8: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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